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FREQUENTLY ASKED QUESTION

Renewal of Business Registration plus all administrative cost is RM130 per year, and you will get the documents in softcopy (PDF files). Plus, we do offer a guarantee to retrieve your SSM certificate copy without any charge and without any limit after you succeeded to renew your SSM with us. The yearly rate goes down if you renew more than one year.

You can pay via online banking (FPX) or e-wallets that available in our portal.

Yes, sure. You just need to get the required business details.

Sure! The new SSM certificate will continue from the date of expiration. We really encourage you to renew earlier to avoid late compound charges.

YES, you still can RENEW online if your business registration is not expired more than twelve (12) months, but you will need to pay for compound.

First month RM20.00, and RM10.00 for every subsequent month. 1 day after the expiry day is considered 1 month.

Similarly, 32 days after expiry is considered 2 months.

Yes, can proceed to renew. But it’s advisable to pay the compound* within the given period by SSM, or otherwise you will be BLACKLISTED.

*Compound for the offence of continuing to carry on business after the period of registration has expired under section 12(1)(b) Registration of Business Act 1956.

Section 12(1)(b) Registration of Business Act 1956 states that:- Any person who continues to carry on any business after the period of registration has expired commits an offence and shall on conviction be liable to a fine not exceeding RM50,000 or imprisonment for a term not exceeding two (2) years or both.

Sorry, the business registration has been automatically terminated by SSM and cannot be renewed anymore. You will need to register a new business over the SSM counter.

No worries, your payment will be refunded (after deduct admin fee) if your SSM business certificate renewal unsuccessful.

The renewed business registration (PDF file) will be sent to your email.

The email address given might be wrong. Kindly contact us at support@ezrenew-ssm.my with your order details and we will make appropriate arrangements.

No, any changes of business information cannot be done through this online portal. It has to be done over-the-counter. You may renew the SSM online first, then go to SSM counter to change the business information during your free time.

A report which contains the latest information of a business (such as business name, registration number, registration date, registration expiry date, business form, business status, business address, business type , business branch information (if any)) , information of the current and previous owner.

When you first registered your business, you’ve got your certificate (Borang D) and the other two pages. The other two pages are called as business info.

CTC, Certified True Copy

Certified True Copy (CTC) documents contains legally binding digital signature generated by a Licensed Authority (CA) of Malaysia. All users are protected under Malaysian Digital Signature Act 1997.

You will get the SSM documents which has been officially stamped by SSM as Certified True Copy and contains a unique QR Code for verification and ready for submission. Usually, banks or government agencies will require CTC for any submission.

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